Privacy Policy
Privacy Policy
EcoGreen Home Services is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how your personal information is handled when you interact with our website, services, and communications.
Text Message Communications and Consent
EcoGreen Home Services collects verbal opt-in consent from customers who wish to receive text messages. Customers may opt in either in person at our physical location or over the phone when contacting our team.
During initial registration, customers are asked to provide a phone number. Our staff is trained to ask whether the customer would like to opt in to receive SMS messages, including billing notifications, appointment reminders, dispatch notifications, and job completion surveys.
Customers are informed verbally that:
Message and data rates may apply
Message frequency may vary
They may reply HELP for support or additional information
They may reply STOP at any time to unsubscribe, after which no further messages will be sent
Customers are also informed that their information will not be shared with third parties for marketing purposes.
By submitting our contact form and opting in to receive text messages, you consent to receive SMS communications from EcoGreen Home Services at the phone number provided, including messages sent using automated dialing systems. Consent is not a condition of purchase. Message and data rates may apply, and message frequency may vary. You may unsubscribe at any time by replying STOP or by using the unsubscribe link where available. Reply HELP for assistance.
Who We Are
Our website address is:
https://ecogreenhomeservices.com
Comments
When visitors leave comments on our website, we collect the information shown in the comments form, as well as the visitor’s IP address and browser user agent string. This information helps us detect and prevent spam.
An anonymized string created from your email address, also known as a hash, may be provided to the Gravatar service to determine whether you use it. The Gravatar privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile image may be visible to the public alongside your comment.
Media
If you upload images to our website, please avoid including embedded location data such as EXIF GPS information. Visitors to the site may be able to download and extract location data from images displayed on the website.
Cookies
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These cookies are provided for your convenience and prevent you from having to reenter your information when leaving future comments. These cookies remain active for one year.
When you visit our login page, a temporary cookie is created to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
If you log in to your account, we set cookies to store your login details and display preferences. Login cookies last for two days, and display preference cookies last for one year. If you select the Remember Me option, your login will persist for two weeks. Logging out of your account removes the login cookies.
When you edit or publish an article, an additional cookie is stored in your browser. This cookie contains no personal data and only identifies the post you edited. It expires after one day.
Embedded Content From Other Websites
Articles on this website may include embedded content such as videos, images, or articles. Embedded content from other websites behaves the same way as if you visited the external website directly.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, particularly if you have an account with that website and are logged in.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the password reset email for security purposes.
We do not sell, trade, or share your personal information with third parties for marketing purposes.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically.
For users who register on our website, we store the personal information provided in their user profile. Users may view, edit, or delete their personal information at any time, except for their username. Website administrators may also view and edit this information.
Your Data Rights
If you have an account on this website or have left comments, you may request a copy of the personal data we hold about you. You may also request that we delete your personal data.
This does not include data we are required to retain for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be processed through an automated spam detection service to help protect our website.