FAQs
Seeking information about energy-efficient home solutions? Dive into our FAQs to learn more about how EcoGreen Home Services can transform your home, save energy, and reduce costs.
General Information
FAQs
EcoGreen Home Services specializes in energy-efficient home solutions, including professional installations, maintenance, energy audits, and consultations designed to reduce energy usage and improve home comfort.
Our partnership with Duke Energy allows us to offer you exclusive rebates, incentives, and solutions that meet high standards of energy efficiency, ultimately saving you money on utility bills.
Yes, all our installers are factory-trained and certified, ensuring that your installations and services are performed with expertise and adhere to the highest industry standards.
Reviews about our services can be found on our website, social media platforms, and reputable review sites. We pride ourselves on transparency and encourage feedback from all our clients.
Our commitment to energy efficiency, partnership with Duke Energy, and team of factory-trained installers set us apart. We focus on providing solutions that not only enhance your home’s comfort but also contribute to a sustainable environment.
Services and Installation
FAQs
Absolutely. Our energy-efficient services and solutions are designed to lower your energy consumption, which in turn reduces your energy bills. We also offer energy audits to identify further savings opportunities.
To schedule an energy audit, contact us via phone or email. An audit involves a thorough inspection of your home’s energy use, identifying inefficiencies and recommending solutions to improve energy savings.
Yes, we provide comprehensive warranties on all our installations and services. Specific warranty details depend on the service provided and will be clearly outlined in your service agreement.
Installation times vary depending on the service. Simple installations may take a few hours, while more complex projects can take several days. We always aim to minimize disruption to your daily routine.
Yes, our services are designed to be adaptable to a variety of home types and sizes. We customize our solutions to meet the specific needs and challenges of your property.
Post-Service Support
FAQs
We provide comprehensive post-service support, including follow-up consultations, maintenance services, and customer support to address any questions or concerns you may have.
Maintenance can be scheduled by contacting our customer service team via phone or email. We recommend regular maintenance to ensure the longevity and efficiency of our solutions.
If you encounter any issues, please contact us immediately. We offer troubleshooting support and, if necessary, on-site service visits to resolve any problems.
Depending on the service, there may be minimal ongoing costs related to maintenance or subscriptions for smart home technologies. These will be clearly outlined prior to any agreement.
Yes, we offer flexible solutions that can be upgraded or expanded as your needs change. Contact us to discuss your options and how we can continue to support your home’s energy efficiency journey.