Terms & Conditions
Terms and Conditions
Last updated: January 15, 2026
1. Introduction
Welcome to EcoGreen Home Services.
These Terms and Conditions govern your use of our website located at https://ecogreenhomeservices.com, operated by EcoGreen Home Services.
Our Privacy Policy is also part of this agreement and explains how we collect, use, and protect your information. By using our website, you agree to both these Terms and our Privacy Policy.
If you do not agree with these Terms, you should not use our website or services. If you have concerns, you may contact us at leads@ecogreenhomeservices.com so we can work toward a solution.
These Terms apply to all visitors, users, and customers who access or use our website or services.
2. Communications and Text Messaging Consent
By using our website or services, you agree that we may contact you by email, phone, or text message regarding your inquiries, appointments, services, and updates. You may opt out of promotional emails at any time by clicking the unsubscribe link or by emailing leads@ecogreenhomeservices.com.
EcoGreen Home Services collects verbal consent from customers who wish to receive text messages. Customers may opt in in person or over the phone.
When a customer is first registered, we request a phone number and ask whether they would like to receive SMS messages, including billing notifications, appointment reminders, dispatch updates, and job completion surveys.
Customers are verbally informed that:
Message and data rates may apply
Message frequency may vary
They may reply HELP for assistance
They may reply STOP at any time to unsubscribe
Customers are also informed that their information will not be shared with third parties for marketing purposes.
By submitting our contact form and opting in to text messages, you consent to receive SMS communications from EcoGreen Home Services at the number provided, including messages sent using automated systems. Consent is not required to purchase services. You may unsubscribe at any time by replying STOP or clicking an unsubscribe link where available.
3. Purchases and Payments
If you purchase services from EcoGreen Home Services, you may be asked to provide payment information, including credit card details, billing address, and contact information.
By submitting payment information, you confirm that you are authorized to use the payment method and that all information provided is accurate and complete.
We may use third party payment processors to complete transactions. By submitting payment details, you authorize us to share necessary information with those providers in accordance with our Privacy Policy.
We reserve the right to refuse or cancel any order due to service availability, pricing errors, incorrect information, or suspected fraud.
4. Promotions and Contests
Any contests, sweepstakes, or promotions offered on our website may have separate official rules. If you participate in any promotion, you agree to follow both those rules and these Terms.
If there is a conflict between promotion rules and these Terms, the promotion rules will take precedence.
5. Refund Policy
Refunds may be issued within 30 days of the original service contract date, subject to review and approval by EcoGreen Home Services.
6. User Content
Our website may allow users to submit comments, reviews, or other content. You are responsible for ensuring that anything you post is lawful, accurate, and respectful.
By posting content on our website, you confirm that you own the rights to it and that it does not violate any laws, copyrights, or privacy rights.
EcoGreen Home Services has the right, but not the obligation, to review, edit, or remove user content at any time.
You may not copy, reproduce, or use any content from our website for commercial purposes without written permission from EcoGreen Home Services.
7. Prohibited Uses
You agree not to use our website for any illegal or harmful activity, including but not limited to:
Violating any laws or regulations
Harassing, abusing, or exploiting others
Sending spam or unsolicited messages
Impersonating another person or company
Hacking, interfering with, or damaging our website
Introducing viruses or malicious software
Attempting to gain unauthorized access to our systems
We reserve the right to block or remove users who violate these rules.
8. Analytics and Third Party Services
We may use third party tools to analyze website traffic and improve our services. These tools may collect usage data in accordance with their own privacy policies.
9. No Use by Minors
Our website and services are intended for individuals 18 years or older. By using our website, you confirm that you are at least 18 years of age.
If you are under 18, you are not permitted to use our services without parental consent.
10. Intellectual Property
All content on this website, including text, images, logos, and design elements, is owned by EcoGreen Home Services or used with permission.
You may not copy, reproduce, or distribute our content without written authorization.
11. Copyright Policy
We respect intellectual property rights. If you believe that any content on our website infringes your copyright, please email leads@ecogreenhomeservices.com with the subject line “Copyright Infringement” and provide a detailed explanation.
False claims may result in legal liability.
12. DMCA Notice
If you wish to submit a copyright complaint under the Digital Millennium Copyright Act, you must include:
Your signature
A description of the copyrighted work
The location of the infringing material on our site
Your contact information
A statement that you believe the use is unauthorized
A statement that your information is accurate
Send notices to leads@ecogreenhomeservices.com.
13. Feedback
If you provide suggestions, ideas, or feedback to EcoGreen Home Services, you agree that we may use that information without compensation or obligation to you.
14. Third Party Links
Our website may contain links to external websites. EcoGreen Home Services is not responsible for the content or privacy practices of third party sites.
We encourage you to review the terms and policies of any external site you visit.
15. Disclaimer of Warranties
Our services are provided “as is” and “as available.” We do not guarantee that our website or services will be error free, uninterrupted, or free from viruses.
We disclaim all warranties, including implied warranties of merchantability or fitness for a particular purpose.
16. Limitation of Liability
To the maximum extent permitted by law, EcoGreen Home Services is not responsible for any indirect, incidental, or consequential damages resulting from your use of our website or services.
If liability is found, our responsibility is limited to the amount you paid for services.
Some states do not allow limitations on liability, so this section may not apply to you.
17. Termination
We may suspend or terminate access to our website at any time for violations of these Terms.
If you wish to stop using our services, you may simply discontinue use of the website.
18. Governing Law
These Terms are governed by the laws of North Carolina, USA.
If any part of these Terms is found to be unenforceable, the remaining sections will still apply.
19. Changes to Services
EcoGreen Home Services reserves the right to modify or discontinue services at any time without notice.
We are not responsible if any part of our website becomes unavailable.
20. Changes to These Terms
We may update these Terms at any time by posting revisions on our website.
Your continued use of our website means you accept the updated Terms.
21. Waiver and Severability
Failure to enforce any part of these Terms does not mean we waive our rights.
If any part of these Terms is found invalid, the rest will remain in effect.
22. Acknowledgment
By using our website or services, you confirm that you have read, understood, and agreed to these Terms and Conditions.
23. Contact Information
For questions, concerns, or support, contact us at:
